About Us
About Us
About Us
About Us
About Us
About Us
COMPANY POLICIES
Bulk Purchase
Locally handcrafted corporate gifts, door gifts and souvenirs — tailored for your company, event or guests.
Company Policies
Last updated: 2 November 2026
Who we work with
Companies: corporate gifts, staff appreciation and festive gifts for clients.
Events and weddings: door gifts, wedding favours and seminar gifts.
Hotels, resorts and travel agencies: welcome gifts, guest amenities and tour-group souvenirs.
Government agencies, schools and associations: tokens of appreciation for visitors and delegates.
Retailers and resellers: wholesale supply of Malaysian handicrafts.
What we offer
Special tiered pricing for bulk quantities.
A wide range of local crafts to mix and match, including mengkuang weaves, jute bags, wooden tableware, batik, leather goods and Langkawi souvenirs.
Customisation such as logo tags or stickers, branded ribbons or sleeves, printed greeting cards and curated gift sets.
Delivery across Malaysia, including to multiple addresses.
How it works
Send an enquiry: share the products you are interested in, quantity, budget per unit, event date, delivery location and any customisation needs.
Receive a quotation: we will reply with a quotation within 2 working days.
Approve samples: we will share a sample or mock-up for your approval.
Confirm your order: confirm with a 50% deposit.
Production and quality check: every piece is checked before packing.
Delivery: the balance is paid before dispatch and your order is delivered.
Order terms
Minimum order: from 30 units per design. Some items may have a different minimum.
Lead time: 2–4 weeks after artwork and deposit are confirmed. For festive seasons such as Hari Raya, Chinese New Year and year-end, please book 6–8 weeks in advance.
Quotation validity: 14 days from the date of issue.
Payment: 50% deposit to confirm, with the balance paid before delivery. An official invoice and receipt will be provided.
Delivery charges: quoted separately based on quantity and location.
Customised orders: cannot be cancelled, returned or refunded once production has started.
Handmade variations: natural differences in colour, pattern and size are part of handcrafted products.
Request a quotation
WhatsApp: +6012-484 5521
Email: marketing.lailai@gmail.com
Our team will get back to you within 2 working days.
Need more help?
Our Customer Care team is happy to help. WhatsApp or call us at +6012-484 5521, or email marketing.lailai@gmail.com.
