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COMPANY POLICIES

Bulk Purchase

Locally handcrafted corporate gifts, door gifts and souvenirs — tailored for your company, event or guests.

Company Policies

Last updated: 2 November 2026

 

Who we work with

  • Companies: corporate gifts, staff appreciation and festive gifts for clients.

  • Events and weddings: door gifts, wedding favours and seminar gifts.

  • Hotels, resorts and travel agencies: welcome gifts, guest amenities and tour-group souvenirs.

  • Government agencies, schools and associations: tokens of appreciation for visitors and delegates.

  • Retailers and resellers: wholesale supply of Malaysian handicrafts.

 

What we offer

  • Special tiered pricing for bulk quantities.

  • A wide range of local crafts to mix and match, including mengkuang weaves, jute bags, wooden tableware, batik, leather goods and Langkawi souvenirs.

  • Customisation such as logo tags or stickers, branded ribbons or sleeves, printed greeting cards and curated gift sets.

  • Delivery across Malaysia, including to multiple addresses.

 

How it works

  1. Send an enquiry: share the products you are interested in, quantity, budget per unit, event date, delivery location and any customisation needs.

  2. Receive a quotation: we will reply with a quotation within 2 working days.

  3. Approve samples: we will share a sample or mock-up for your approval.

  4. Confirm your order: confirm with a 50% deposit.

  5. Production and quality check: every piece is checked before packing.

  6. Delivery: the balance is paid before dispatch and your order is delivered.

 

Order terms

  • Minimum order: from 30 units per design. Some items may have a different minimum.

  • Lead time: 2–4 weeks after artwork and deposit are confirmed. For festive seasons such as Hari Raya, Chinese New Year and year-end, please book 6–8 weeks in advance.

  • Quotation validity: 14 days from the date of issue.

  • Payment: 50% deposit to confirm, with the balance paid before delivery. An official invoice and receipt will be provided.

  • Delivery charges: quoted separately based on quantity and location.

  • Customised orders: cannot be cancelled, returned or refunded once production has started.

  • Handmade variations: natural differences in colour, pattern and size are part of handcrafted products.

 

Request a quotation

WhatsApp: +6012-484 5521
Email: marketing.lailai@gmail.com
Our team will get back to you within 2 working days.

Need more help?

Our Customer Care team is happy to help. WhatsApp or call us at +6012-484 5521, or email marketing.lailai@gmail.com.

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