Customer Care

Please review all information carefully before placing your order, especially your shipping address information. We are not able to make changes or cancellations after your order has been placed. If a mistake was made, please call us at (+60 9668355) Etn : 106 immediately after placing your order and we will do our best to try to assist you.

Returns

Once the item delivered to the receiver, Strictly no exchange or refund available.

FAQ

Do you provide International delivery?

Yes. We providing International delivery as well. International delivery will take 7 - 14 working days. You will receive an update on the delivery status of your order.

How do I return an item?

Once the item delivered to the receiver, Strictly no exchange or refund available.

How do I track my order?

 

You can track your order after 8 pm via https://www.poslaju.com.my/track-trace-v2/.

What payment methods do you accept?

 

You can either pay by:

Visa & Mastercard

PayPal. 

Our Stores

Maliwalk

Lot 11, 12, 13, Maliwalk Mukim Kedawang,

07000 Langkawi, Kedah, Malaysia.

Tel: 604-955 2506

Open daily 11am - 11pm

Langkawi Parade

Lot 1, 6 & 7, Langkawi Parade, Pokok Asam, Kuah
Pulau Langkawi.

Tel: 604-966 6936

Open daily 10am - 10pm

KLCM

Lot Ns - 23, Jalan Hangkasturi, Central Market, 50050 Kuala Lumpur, Malaysia.

Tel: 

Open daily 10am - 9.30pm

Casafina Avenue

No.3 & 4, Casafina Avenue, Persiaran Pantai Cenang, Kedawang, Pulau Langkawi.
Tel: 604-952 3168

Open daily 11am - 11pm

Jetty Point

Zone 3, Lot 3 Kompleks Jetty Point, Mukim Kuah, Pulau Langkawi.

Tel: 604-966 0814 

Open daily 8am - 8pm

Baron Walk

Lot 2, Baronwalk, Jalan Pantai Cenang,

Mukim Kedawang, Pulau Langkawi

Tel: 604-952 3773

Open daily 11am - 11pm

Contact Us

INFORMATION
HELP

Shipping & Returns

FAQ

CONTACT

T: +60 966 8355 (HQ)

E: paradisecraft@lailai.com.my

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